This website (lokikibox.com) is operated by Lokikibox. Throughout the site, the terms “we”, “us” and “our” refer to Lokikibox. Lokikibox offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence. Our products—including designer toys, action figures, and blind boxes—are collectible items intended for adult collectors and children over 13 years of age. They are not intended for infants or toddlers unless explicitly stated. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to any person for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card and payment information is always encrypted during transfer over networks via secure third-party payment gateways (such as PayPal).

SECTION 3 – PRODUCT CHARACTERISTICS & BLIND BOX DISCLAIMER

We make every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

  • Blind Box / Mystery Box Products: By purchasing a “Blind Box” or “Mystery Box” product, you explicitly acknowledge and agree that the specific character, design, or variant inside the packaging is completely random.
  • We do not guarantee the receipt of any specific “chase”, “hidden”, or “secret” figures.
  • Disappointment with the random character received does not constitute a product defect and is strictly ineligible for return or refund under our Refund & Return Policy.

SECTION 4 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email provided at the time the order was made (support@lokikibox.com or your personal email). You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 5 – PRICING AND MODIFICATIONS TO THE SERVICE

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (或其任何部分或内容) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 6 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 7 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 8 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code.

SECTION 9 – GOVERNING LAW

These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

SECTION 10 – CHANGES TO TERMS & CONDITIONS

You can review the most current version of the Terms & Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 11 – CONTACT INFORMATION

Questions about the Terms & Conditions should be sent to us at our official customer support email:

  • Email: support@lokikibox.com
  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)