At Lokikibox (accessible from lokikibox.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Lokikibox and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@lokikibox.com.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Identification Information: Name, shipping address, billing address, email address, phone number, and payment account details when you purchase a product or register an account.
  • Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on the site, and other device identifiers collected through cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and e-commerce services.
  • Process and fulfill your orders, including sending order confirmations, tracking details, and invoices.
  • Understand and analyze how you use our website to improve user experience and product offerings.
  • Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing communications (where permitted).
  • Detect, prevent, and mitigate fraudulent transactions and security risks.

3. Sharing Your Personal Information

We do not sell your personal information. We only share your information with trusted third-party service providers to help us operate our store and fulfill our commitments to you:

  • E-commerce Platform: We use standard e-commerce infrastructure (such as Shopify or WooCommerce) to power our online store.
  • Payment Gateways: All payments are processed securely through encrypted third-party payment processors (such as PayPal or credit card networks). We do not store your credit card details on our servers.
  • Logistics Partners: We share your name, shipping address, and phone number with courier services (such as USPS, UPS, FedEx) to ensure successful delivery.
  • Analytics: We use tools like Google Analytics to help us understand how customers interact with our site.

4. Cookies and Web Beacons

Like any other website, Lokikibox uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. You can choose to disable cookies through your individual browser options.

5. U.S. State Privacy Rights (CCPA / CPRA / VCDPA)

If you are a resident of California, Virginia, Colorado, Connecticut, or Utah, you have specific rights under state privacy laws regarding your personal information:

  • The Right to Know/Access: You have the right to request a disclosure of what personal information we collect, use, or share.
  • The Right to Delete: You have the right to request the deletion of your personal information collected by us.
  • The Right to Correct: You have the right to request that we correct inaccurate personal information.
  • Non-Discrimination: We will not discriminate against you (e.g., charge different prices or deny services) for exercising any of these rights.

To exercise any of these rights, please submit a request to our support team at support@lokikibox.com. We will respond within the legally mandated timeframe.

6. Children’s Information (COPPA Compliance)

Another part of our priority is adding protection for children while using the internet. Lokikibox does not knowingly collect any Personal Identifiable Information from children under the age of 13. Our products are collectible items intended for adult collectors and older children. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@lokikibox.com.